Retail Online Service Centre – Customer Experience Design
Go Back Customer Experience Design Retail Online Service Centre Improve customer experience whilst reducing cost for Customer Service team to serve. Focus on resolving enquiries at first point of contact via the most efficient channel for each case type. Introducing the Service Centre – An online customer service centre that provides customers with self-serve support […]
Housing Developer Digital Interactive Brochure
Go Back Digital Design Housing Developer Digital Interactive Brochure This brochure was undertaken for a luxury housing development company, utilising existing brand guidelines and styling. The brochure itself was created for digital platforms, giving the freedom to implement interactive elements within the design. The Brief To create a digital interactive brochure for a new housing […]
EQUITONE Leave Behind
Go Back Print Design – Leaflet EQUITONE Leave Behind Leaflet The design for this leave behind document utilised the content from the social media posts that I created for the business. Essentially, the brief was to incorporate all of the information, infographics, testimonials and imagery into one print document to take to events. This company […]
Equitone Brochure Design
Go Back Print Design – Brochure EQUITONE Brochure Design Refreshing the architectural materials product brochure to include the latest products and relevant information, whilst updating the look and feel in line with company brand guidelines. The brochure design was inspired by trends in the architectural industry in terms of style and layouts, blended with key […]
Adaptive Care Website Design
Go Back Web Design Adaptive Care Website Design This website design was undertaken as a design-only project, in which we were to create a new website for a client during my time in agency to showcase their assisted care and care home monitoring products. “Empowering Healthier Futures with non intrusive care: Transforming the care industry” The […]
3XD Website Design & Broker Portal
Go Back Website & Experience Design 3XD Website Design & Broker Portal This project was taken on for a freelance client as a full website and broker portal redesign to refresh the outdated site, create a modern looking website and improve usability within the broker portal area. Another purpose of the redesign was to create […]
JM Workforce Website Design
Go Back Web Design & Development JM Workforce Website Design & Development This project was undertaken during my time at an agency, in which I saw the project from start to finish, from initial concept designs through to wordpress development and launch. The Brief The project involved taking the clients current visual identity and utilising […]
Deoji Logo Design
Go Back Logo Design Logo Design for an online pet product retailer ‘Deoji’ Working with the client in order to bring their vision to life, in a modern-retro styling approach, filled with character. This logo design was created using letterforms from the name of the company to form the shape of a dachshund. Final Logo […]
Growify Marketing Logo Design
Go Back Logo Design Branding & Logo design for a Strategy & Marketing Agency The process of designing Growify Marketing’s visual identity followed our tried and tested design process, involving research and in depth conversations with their team, all the way through to delivering final logo files in all relevant formats along with a mini […]
Howells Logo Design
Go Back Logo Design Logo Design & Brand Guidelines for an established Saas company. This branding project was for a well established Saas company who’s branding identity had become very dated over time. The project included branding workshops, numerous concept ideas & a full brand guideline to help them move forward with a more modern […]